Geetaz Eclectic Beauty Bar Cancellation Policy
All our policies are designed to benefit our guests and provided excellent quality service for our established and future clientele.
Scheduling an appointment
Appointments can be scheduled by calling the salon at 732-317-2231, please leave a message and your phone number if you want us to call you back.
OR through the appointment request form on our website www.geetaz.com.
All requests are answered within 24 hours except on weekends.
A valid debit card/credit card is required to hold the appointment. . Since the services are reserved for you personally, In the event that we do not receive the required notice for adjustments and/or cancellations a fees will be applied to your card. Please note that by providing us with the credit card information you are giving us permission to charge the fees in case of any adjustments and/or cancellations or no shows.
If we do not start on scheduled time we will not be able to finish on time for the following appointment.
If you are running more than 20 minutes late according to our clock, the appointment may have to be rescheduled unless the stylist is available to take your appointment. In case of multiple scheduled services, it is likely that we have to reschedule part of the services. You will be charged for all the services scheduled for that time though.
Please let us know as soon as possible if you're going to be late. No-Show & Cancellation Policy may be applied. (See policy below)
Your appointments are very important to us. Time allocated for an appointment is reserved especially for you. We do understand that sometimes adjustments are necessary, therefore, we request at least 24 hours' notice for any adjustments or cancellations to your appointments. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
To cancel an appointment please call the salon at 732-317-2231 and leave a message if no one is there to answer personally, or email at email@example.com
Since the time is reserved especially for you, following cancellation fee will apply:
· No Charges if notification given at least 24 hours prior to your appointment.
· 50% charge of the reserved service amount if notification given less than 24 hour prior to appointment time.
· 50% charge of the reserved service amount if appointments are made within a 24 hour period, and not cancelled within 8 hours of scheduling the appointment.
· 100% of the reserved service amount for multiple services not cancelled 24 hours prior to the scheduled time.
· 100% charge of the reserved service amount if there is failure to show up for appointment.
Confirmation texts are sent on your mobile phones so please make sure that the salon has your correct number. These appointments are then confirmed 5 days prior and again 24 hour prior to the appointment. Please confirm the appointment by typing C in response. An appointment is considered cancelled if we have not receive your response on time.
NEW GUEST HAIR COLOR SERVICES
We require a complimentary consultation prior to scheduling a service appointment for all new guests. This consultation allows the Stylist/Colorist and the guest to discuss the vision, time required and pricing for the hair color service.
Please let the stylist know before leaving the salon if you have any concerns or questions about the services received. Any adjustments must be scheduled within 5-7 business days. Acceptance of completed services is acknowledgement by client that the service is done to his / her satisfaction.